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Return and Refund Policy

Return and Refund Policy

You have 30 days from the date of delivery to return your item. The majority of returns are refunded via store credit in the form of a Namek gift card. Returns are processed within 7-14 business days after your item(s) are delivered to us. To receive your store credit more quickly, click the start return button now! Please note: Ensure to include order number on subject line. Package each order separately. If multiple orders are returned inside a single return package, your return will require additional time to process. You will not receive credit for any non-eligible items returned.

Customer support

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We love hearing from our customers and we value your feedback. Send us your questions, comments or feedback so we can serve you better. All e-mails will be answered in 1-3 business days (Monday-Friday excluding holidays).
Ambassador Program Ambassador Program

Ambassador Program