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Return and Refund Policy
You have 30 days from the date of delivery to return your item.
The majority of returns are refunded via store credit in the form of a Namek gift card. Returns are processed within 7-14 business days after your item(s) are delivered to us. To receive your store credit more quickly, click the start return button now!
Please note: Ensure to include order number on subject line. Package each order separately. If multiple orders are returned inside a single return package, your return will require additional time to process. You will not receive credit for any non-eligible items returned.
Customer support
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We love hearing from our customers and we value your feedback. Send us your questions, comments or feedback so we can serve you better.
All e-mails will be answered in 1-3 business days (Monday-Friday excluding holidays).
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